Operation and Help Desk
For digitized business processes, high-availability, security and performance of software applications are critical. IT infrastructure provisioning and management become a mission-critical process, ensuring that the end-users are able to use software applications anytime, anywhere.
SaM Solutions provides end-to-end services for IT infrastructure management under contractually defined service levels, enabling its clients to utilize IT applications and services with guaranteed quality and security, including:
- Cloud-based infrastructure with 24x7 up-time of software applications;
- Application management for on-premise, offsite or cloud hosting;
- First and second-level support to the users of the application;
- Automatic data backup and self-recovery;
- Implementation of security and continuity plans and audits.
REQUEST A QUOTE
Is your request beyond the contact form? Prefer more personal communication? Send us an Email and we will get back to you as soon as possible!
Please, do not hesitate to share any of your ideas or demands with us. Clear-cut project requirements, a sketchy concept of a future software or any other concern, - we will help you address it, just let us know.