Blog - E-Commerce & CX
What does it take to start your journey with Sitecore — the advanced content management system? This question concerns both newbies and experienced developers who seek to switch to another area of expertise. That is why we had a brief talk with SaM Solutions’ Sitecore Lead Developer — Raman Khalupau. Raman is a talented expert […]
In the world of content management that is dominated by Adobe, Oracle, Microsoft, WordPress and other colossi, Umbraco is a less known but no less efficient CMS. What is so special about the Umbraco CMS and can it become a better fit for your business than big-league players? Read this article to find out.
The SUGCON Europe 2019 I attended in London on April 4-5 was an exciting and informative event that gave me a chance to network with the best representatives of the Sitecore community and to upgrade my skills. Today, I’m happy to share the latest news from the conference about Sitecore CMS version 9.2, which is […]
On March 2, the SaM Solutions team got their first Sitecore Hackathon experience, and we’re off to a great start! The team of “Brave Sitecorians” — Raman Khalupau, Andrei Shynkarenka and me, Vadzim Papko, — has successfully met the challenge, which resulted in the creation of an efficient module that enhances content management.
In eCommerce and CX, feedback is a potent tool for service enhancement, but it wouldn’t work without the right analysis. Every day, organizations worldwide collect millions of user comments, but either don’t realize their value or don’t know the methods of user feedback analysis. In this article, we’ll tell you how to create an efficient […]
Reliable connections between customers and businesses, seamless customer experience and smooth commercial transactions enable conversions and high client loyalty. A well-thought-out CRM (customer relationship management) system is a key to success as it allows salespeople to approach customers in the most efficient way. For the 12th consecutive year, Gartner names Salesforce a leader in the Magic […]
Online interaction between customers and companies has become a normal practice today because it helps streamline eCommerce and provide the seamless customer experience. This article presents an overview of one of the most effective tools for business communication as of now — chatbots.
CMS platforms provide a wide range of features that allow companies to develop high-performance websites with dynamic content and a user-friendly interface. That’s why it may be a real challenge to choose the best web content management system suitable for your marketing strategy. This article is a review of the popular CMS — SDL Web […]
It would be a mistake to think that sales strategies in all industries are identical because they have the same ultimate goal — to sell something. In reality, different goods should be sold in different ways, and therefore selling processes vary significantly. The eCommerce market is not homogenous. It consists of two main business marketing models […]