Category - E-Commerce & CX

Technologies and solutions related to e-Commerce, customer experience, digital experience and content management and major information technology tendencies and innovations in the domains.

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30 Best eCommerce Tools for Your Business in 2021
2
What Is CPQ, or Configure Price Quote?
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SAP Commerce Cloud
4
Ecommerce Marketing Automation
5
Top 14 Ecommerce Trends in 2021
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8 Key Components of Ecommerce Website Success
7
Umbraco vs. Sitecore: as Seen by a Sitecore Developer
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7 Best Enterprise Ecommerce Platforms
9
Unified Commerce Is the Next Frontier for Retailers
10
Why Use Predictive Analytics in Retail and E-Commerce

30 Best eCommerce Tools for Your Business in 2021

The eCommerce market is booming, and it is predicted that the retail eCommerce revenue will reach $563 billion in 2025 just in the United States. Read on to learn more and choose the best eCommerce tool to help you set up a thriving online store.
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What Is CPQ, or Configure Price Quote?

Commerce companies across various industries sell complex configurable products and services, the prices of which are not fixed and depend on chosen options and associated parts. It’s a challenging, time-consuming and risky task to configure such products and calculate their prices manually because each component may have dozens of interconnections. Hence, the change of one triggers numerous other changes.

CPQ (Configure Price Quote) software systems help organize a seamless sales process of complex goods by providing automated configuration and price management. Let’s take a look at the working principles of this type of software, its benefits for your business and the leading CPQ market solutions.

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SAP Commerce Cloud

Digital commerce solutions are capturing the minds of business owners by opening up the way to the global market. If you are one of these minds desiring to quickly go to market with a cloud commerce solution that will provide relevant experience to more customers via multiple channels, SAP Commerce Cloud can be a perfect fit for you.

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Ecommerce Marketing Automation

For an online business to become successful, it is not enough to launch an eCommerce website and call it a day. If you want to establish a profitable store, you definitely need to do more. To attract new customers, drive more sales, and boost your conversion rate, you have to combine eCommerce efforts with elaborate marketing techniques.

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Top 14 Ecommerce Trends in 2021

The eCommerce industry has always developed and grown in a fast but steady manner. After the COVID-19 pandemic outbreak, specialists witnessed a dramatic surge in online sales. A UNCTAD report revealed that the share of online sales in total retail sales increased from 16% to 19% in 2020.

Since more consumers now shop online, eCommerce businesses need to adjust their shopping experience to a new reality. We’ve analyzed the opportunities emerging in the online commerce market and distinguished top eCommerce trends for 2021 and beyond.

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8 Key Components of Ecommerce Website Success

Today, retail eCommerce sales worldwide account for $3.53 trillion, according to Statista, and we continue witnessing its fast growth. To succeed in the industry, merely having an eCommerce website is no longer enough. Instead, companies should make sure that their online presence is efficient and engaging, by developing well-thought-out websites that encourage conversions. Read on to learn how to build a successful eCommerce website.

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Umbraco vs. Sitecore: as Seen by a Sitecore Developer

I recently took part in a project based on the Umbraco CMS. This inspired me to make a comparison of Umbraco and Sitecore. In this article, I will describe these two content management systems, their similarities and differences, and will bring your attention to Umbraco’s qualities that I really liked and that Sitecore lacks. I hope it will help you figure out which solution suits your business better.

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7 Best Enterprise Ecommerce Platforms

Statista expects revenues from the eCommerce software market to reach $6.53 billion in 2021, and this huge figure means that enterprise eCommerce platforms are gaining traction in today’s business world. Why do companies use them and how do you choose one? Read this article to learn.

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Unified Commerce Is the Next Frontier for Retailers

For the last two decades, we’ve been witnessing the evolution of the retail industry from separate offline stores to distributed ecosystems comprising numerous sales channels.

Today, retailers must provide an omnichannel customer experience and deliver personalization across all channels to be successful. They implement technologies such as the Internet of Things or ML and software solutions such as POS or CRM systems to run their business more efficiently. But it’s a challenging task to make various apps, solutions and systems interact seamlessly with each other.

The time has come for companies to use only one commerce platform to control all their sales apps and systems, collect data and extract valuable insights. This process is called unified commerce and it is likely to soon become the main facilitator for retail businesses.

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Why Use Predictive Analytics in Retail and E-Commerce

Notable shifts in the retail and e-commerce industry are happening under the influence of emerging technologies and ever-changing customer expectations. The industry itself is currently moving towards the highest level of digitization and personalization, leveraging intelligent innovations such as predictive analytics.

Let’s discuss the role of predictive analytics in retail and e-Commerce transformations.

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