logo
  • Company
    About
    • Profile
    • Key Facts
    • Structure & Offices
    • Board of Directors
    • Management Team
    • Social Responsibility
    • Agile Approach
    • News
    • Press Kit
    Experience
    • Clients
    • Case Studies
    • Testimonials
    • Technology Partners
    • Business Partners
    • Universities
    Contacts
    • HeadquartersHEADQUARTERS
    • Gilching, Germany
    • +49-8105-399-050
    • vertrieb@sam-solutions.de
    • Regional OfficeREGIONAL OFFICE
    • Norwood, USA
    • +1-857-777-6073
    • info@sam-solutions.us
    Key Facts
    30
    Years of Service
    9
    Countries
    800+
    Employees
    1000+
    Projects
  • Services
    Services
    • Software Engineering
    • Enterprise Software Development Services
    • Ecommerce Development Services
    • Custom Applications and Digital Solutions
    • Cloud-Based Software Development
    • API Development Services
    • Maintenance and Modernization
    • DevOps as a Service
    • Operation and Help Desk
    • Mobile Apps
    • Cross-Platform Mobile App Development
    • iOS Application Development
    • Android Application Development
    • React Native Development
    • Flutter‌ ‌App‌ ‌Development‌
    • Xamarin App Development
    • IoT & Embedded Development
    • IoT Development
    • Embedded Software Development
    • Custom Firmware Development
    • Linux Device Driver Development
    • QA Services
    • Software QA Process
    • Functional Testing Services
    • Non-Functional Testing Services
    • Performance Testing Services
    • Security Testing Services
    • Test Automation Services
    • Desktop Application Testing Services
    • Web App and Website Testing Services
    • Mobile App Testing Services
    • iOS App Testing Services
    • Android App Testing Services
    • Embedded Software Testing
    • API Testing Services
    • Software Outsourcing Services
    Success Stories
    Courtware
    Cloud-Based SaaS and Mobile Platform Modernization Project for Gov Tech Leader Courtware Solutions

    Courtware has been delivering government software engineering services to U.S. government agencies for over 20 years.

    See case study
    View all cases
  • Solutions
    Solutions
    • Ecommerce Solutions
    • Ecommerce Development Services
    • SAP C/4HANA Solutions
    • Sitecore Ecommerce Development
    • Magento Development
    • Portals and CMS
    • Sitecore CMS Development
    • Umbraco
    • Contentful
    • Contentstack
    • Sanity
    • SDL WEB (Formerly Tridion)
    • MS SharePoint
    Success Stories
    TelecomSlivenije
    Award-Winning SAP Commerce Cloud Implementation For Telekom Slovenije

    Telekom Slovenije is one of the largest B2B and B2C telecom providers in Southeastern Europe. The company provides a wide range of telecom-related services, such as cloud, infrastructure, and systems integrations, as well as both fixed and mobile network services.

    See case study
    View all cases
  • Tech stack
    Technologies
    • .NET development services.NET
    • Java development servicesJava
    • JavaScript development servicesJavaScript
    • React development servicesReact
    • React Native development servicesReact Native
    • Node.js development servicesNode.js
    • Angular development servicesAngular
    • Flutter development servicesFlutter
    • Xamarin development servicesXamarin
    • Python development servicesPython
    • PHP development servicesPHP
    • C# development servicesC#
    • C++ development servicesC++
    • COBOL development servicesCOBOL
    Technology partnership
    Microsoft
    SAP
    We comply with
    ISO 9001
    ISO 27001
    ISO/IEC/IEEE 29119
    ISTQB
  • Industries
    Featured Industries
    • Ecommerce and Retail
    • Internet of Things
    • Hi-Tech
    • Intellectual Property
    • Telecommunications
    • Insurance
    • Logistics and Transportation
    • Automotive
    • Medicine & Healthcare
    Customer spotlight
    Abat

    “We are developing the unique PLUS software for the control of production processes in manufacturing. In 2007, while porting the PLUS client from SmallTalk to C#, we transferred part of the work to SaM Solutions, and kept the existing COBOL backend in-house. We were pleased with the reliability and high quality of their work, and SaM Solutions quickly...”

    Mario Kleber, Program Manager at ABAT+ GMBH
    See the testimonial
    View all testimonials
  • Portfolio
  • Blog
Contact us
  • CUSTOMER PROFILE
  • problem
  • solution
  • technologies
  • SUCCESS
  • TESTIMONIAL
SaM Solutions / Company / Case studies /

QA Services for the largest Client Bonus Program in Europe

A new cost-effective customer loyalty web system that is based on the use of Payback client cards

CUSTOMER PROFILE

Loyalty Partner Solutions GmbH, based in Munich, is a provider of first-class customer relationship management, and customer loyalty solutions with a primary focus on retail, transportation and aviation industries. Loyalty Partner Solutions (LPS) spun off from a former business unit of Loyalty Partner GmbH in August 2008 and currently employs a workforce of approximately 200. The company has extensive experience of delivering tailor-made, business-critical solutions to major clients across the globe, thus contributing to their long-term success and business efficiency.

problem

The initial version of the Loyalty Management Suite (LMS) was developed by LPS in an effort to enable retailers to in-crease revenue, better understand shoppers, build brand awareness, and generate shopper excitement. Later on, the decision was made to enhance and modify it for extra flexibility and functionality, which was needed in a broader range of business domains. To keep the loyalty system up to date and make it more convenient to use, LPS engaged SaM Solutions as a soſtware development partner. The system had to enable partners to configure redemption options and other relevant settings using a convenient online interface. The primary goal of the project was to perform a major update of the solution to offer partners more flexibility, redemption options and raw business value.

PROJECT CASE: PAYBACKPROJECT CASE: PAYBACK

SOLUTION

SaM Solutions provided LPS with a team of skilled Java developers that used Agile methodologies to seamlessly blend into the existing development environment, quickly respond to changing technical and business requirements and adjust the development process according to the client’s immediate needs.

Some of the features delivered to the client include, but are not limited to:

  • Possibility to identify members with CPAN;
  • Possibility to use a PB payment card for bank;
  • Possibility to enter und update promotion data;
  • Possibility to enter and update gift data
  • Possibility to redeem points against vouchers
  • Possibility to redeem points against gifts
  • Possibility to reserve redeemed vouchers


The solution is based on a service-oriented architecture (SOA) applying state-of-the-art technologies, frameworks and open system operation standards.

The resulting system possessed the necessary functionality for inciting visitors to buy goods using the Payback card system (reward system), to collect points and redeem them for discounts at stores while making purchases, miles (for transportation services), vouchers or gifts depending on the services/goods offered by a web store of loyalty partner. Compared with the initial design, the updated solution delivered by SaM offered a host of new redemption options, easier access to loyalty program settings and greater business value.

To ensure the quality of the product, SaM Solutions involved experienced QA engineers. Due to high-performance and well-adjusted process of development and testing, during the first 9 years of work on the creation of this product, more than 15 thousand Issues has been processed. Every test prepared by engineers, passed a critical analysis based on 4-eyes principle, ensuring high quality of these tests and, thereby, enhancing the quality of the product itself. Tricentis Tosca Testsuite tool was used for not only test management and test data, but also for test automation. Due to this, from 50 to 100% (depending on functional modules) of manual test cases were automated, thus, it improved the efficiency of the testing process. By implementing regular regression testing, it was possible to provide reliable product quality. Currently, the volume of regression tests reached the number of more than four thousand tests.

The cooperation between SaM Solutions and Loyalty Partner Solutions was based on the agile principles of soſtware development and QA. This methodology required very efficient interaction between teams in Minsk and Munich. At the same time, both teams worked towards reducing the bureaucratic overhead by strictly complying with a few basic rules.

The resulting soſtware development and quality assurance processes were flexible and lightweight. The partners worked according to the SCRUM model, which emphasized the crucial importance of communications between team members over the course of a project. The development and QA teams were self-organized in technical tasks and working soſtware products were released every two weeks. The result was increased productivity, transparency of soſtware development, high quality of released versions of product and high satisfaction of all the project members.

Technologies

languages

Java

RDBMS

Oracle 10.2

Platform

Windows

CASE Tools

Magic Draw

Bug Tracking System

Jira

Automation tools

Tricentis Tosca Testsuite

Version Control

SVN

Other Technologies

J2SE 6.0, J2EE 1.5(Web), Oracle, ant, Maven, Spring, Hibernate, JPA, EJB, Coremedia, Eclipse, IDEA, WebWork, Bea Weblogic 10, Jira, Wiki, HTTP, HTML, CSS, JSP, XML, XSLT SSL

SUCCESS

By choosing to rely on SaM as an offshore software development services provider, LPS was able to take advantage of the superior quality and reliability of software development services offered by SaM and significantly improve the efficiency of their software development process. SaM Solutions used its best practices accumulated over the 20 years of its history. The product delivered by SaM Solutions helped LPS confirm its standing as a leading provider of LMS software and allowed hundreds of partners and millions of users sell and buy more efficiently.

Дата распечатки: 06.12.2023 03:12:03
Распечатано с сайта: www.sam-solutions.com
URL: www.sam-solutions.com/company/case-studies/qa-services-for-the-largest-client-bonus-program-in-europe/
All casesPrint version
Company
  • Profile
  • Board of Directors
  • Management
  • Blog
  • Press room
  • Clients
  • Testimonials
  • Case studies
  • Partners
Services
  • Software Engineering
  • eCommerce Solutions
  • Portals and CMS
  • Mobile Apps
  • Embedded Development
  • Software Outsourcing Services
  • SaM CloudBOX PaaS
  • QA Services
  • Technologies
Industries
  • Hi-Tech
  • Internet of Things
  • eCommerce and Retail
  • Insurance
  • Logistics and Transportation
  • Medicine & Healthcare
  • Intellectual Property
  • Telecommunications
  • Automotive
Blog
  • AI & Machine Learning
  • E-Commerce & CX
  • IoT & Embedded
  • Digital Transformation
  • SAP CX
  • Sitecore
  • Mobile development
Follow us
  • About Us
  • /
  • Services
  • /
  • Industries
  • /
  • Contact Us
  • /
  • Privacy & Responsibility
© 1993-2023 SaM Solutions. All Rights Reserved / Designed by Red Graphic
Request a quote
Field is required
Please enter a valid email address

Formats - .doc(x), .pdf, .zip, .rar, .pages, .odt
File size should not exceed 10 Mb

Field is required

Please fill in all the required fields

Thank you!Your message has been successfully sent.

We will contact you very soon!