Customer feedback can be a powerful tool for business development, but it wouldn’t work without the right analysis. Every day, organizations around the world collect millions of user comments on their websites and in social networks, but most of them neglect this priceless source of information. Why? There may be two reasons: they either don’t realize the value of messages people send them or don’t know the methods of customer feedback analysis.
The ideas presented in the legendary science-fiction movies Matrix and Avatar, where people live in the digital simulation of the world and have their virtual prototypes, are likely to become reality. The new technology named digital twins is able to create virtual models of objects, processes and large systems. Scientists believe that the digital twin of a human will also appear soon.
Online businesses have become a normal practice today because they are beneficial both for clients and businesses. Communication channels are the main tools in the eCommerce industry. Earlier, it was a must to have a telephone and a website; then companies moved to mobile apps and messengers. But there’s always room for improvement, so the most recent trend is implementing AI-based chatbots for business.
It hasn’t been long since virtual reality (VR), augmented reality (AR) and mixed reality (MR) fired up our imagination, but a new family member – extended reality (XR) – has already come into general use. This notion combines the three phenomena, and their proliferation and convergence are the reason why XR has emerged.
In the next couple of decades, our society will undergo many changes and will be quite different from what it is today. One significant factor that impacts and transforms various aspects of everyday life is the rapid expansion of the artificial intelligence and robotics industry.
During the last decade, we’ve seen the emergence of many digital systems and new technologies such as the Internet of Things and cloud computing. At the same time, we are witnessing the slowest economic growth in most developed countries since the end of the 19th century. For instance, in the US, the GDP growth fell to 0.4% in the 2010s. Quite a paradox, isn’t it?
Modern technologies cannot but influence the biggest industry in the world — manufacturing. Industrial robots have been working in factories alongside human workers for quite some time. They help create efficiencies at all stages, from raw material to final product, are able to operate 24/7, and can be highly cost-effective for any company.
In today’s world, people are too busy to take care of their health in a traditional way. It takes too much time to make an appointment with a doctor, undergo tests, wait for a diagnosis and be prescribed treatment. The solution might be devices that are being constantly worn on the body, monitor different health parameters and timely transmit data to users and doctors. And such devices do already exist!
The machine learning technology as a part of the artificial intelligence field is evolving quickly and has implications for all industries and areas of life. It’s important for businesses to be aware of the technological innovations, big changes and the latest trends. The best way to do this is to attend different tech events.