In the digital age, retail stores have to deliver exceptional customer experiences to remain competitive. It’s essential to manage all store processes and automate numerous manual operations effectively.
What they need is retail software that provides store staff with powerful tools to run operations seamlessly and complete tasks on time.
Although they have similar business objectives and address similar challenges, customer experience and e-Commerce have different degrees of association with customers. What does each concept mean, what is the difference between them, and when is each applicable? Read on to learn more.
Companies across industries have to fundamentally rethink and transform their business models and working processes under the influence of the rapidly maturing digital world.
SAP, a leading software provider in the digital commerce market, takes full advantage of smart innovations such as machine learning, the Internet of Things and blockchain, offering exceptional opportunities to its clients.
In this article, you’ll learn about SAP intelligent technologies and how e-Commerce businesses can benefit from such solutions.
While a growing number of e-Commerce companies have gone digital, many businesses are still reluctant to introduce auction solutions into their IT landscape. They use shared platforms or even worse — Excel spreadsheets, which offer little safety or reliability. We’ve got years of e-Commerce expertise and a proprietary auction module for SAP Commerce Cloud, and we believe that a powerful auction solution provides incredible business benefits.
Through discussion of the leading e-Commerce platforms we live and breathe — SAP CX (ex. SAP Hybris), Sitecore Experience and Magento Commerce — we’ll explain how a well-thought-out auction solution can benefit your business.
Establishing contact with customers via all possible digital channels is an important goal for B2B and B2C e-commerce businesses wishing to succeed on the modern market.
You may ask, “What is the most cost-effective way to achieve this goal?” The answer is, “Implementing a headless e-commerce platform.”
With an SAP headless commerce approach, retailers can significantly expand their outreach using a headless architecture approach, which implies complete separation of core commerce functions from the user experience layer. Read on to learn more.
Separate digital solutions for sales, marketing, and e-Commerce used to be popular about a decade ago. But the market situation has changed. Today, B2B and B2C companies rely on integrated solutions that can thoroughly digest customer insights, making each client “visible” to multiple departments at a time in order to deliver instant personalized offerings through all possible channels.
With the SAP Customer Experience (CX) suite, you can cover every aspect of business management, get a 360-degree view of your customer, and effortlessly offer advanced customer experiences.
A variety of SAP services, including Commerce Cloud and Marketing Cloud, can be deployed on premises. However, hard drive data storage is rapidly turning into the technology of the past, and our digital reality and foreseeable future are definitely located in the cloud.
Moving SAP solutions to the cloud is a complicated and crucial process implying the transition of data, applications and technologies from the company’s local infrastructure to a remotely managed platform. What are the benefits of SAP cloud migration, and how does one plan the process appropriately so as to reduce possible risks? Let’s figure it out.
The tremendous growth of the e-Commerce industry has made trade companies think about choosing proper software solutions that will help them streamline their sales, improve customer interaction and enhance business efficiency. E-commerce system development with the help of SAP solutions can be easy and efficient because of valuable benefits the software provides.
E-Commerce is becoming an integral part of our lives, and experts predict that the number of digital buyers will reach $2.14 billion by 2021. Under such conditions, an efficient e-Commerce platform is not a competitive advantage — it’s a prerequisite for any retail and wholesale business. Companies that use low-tech solutions should bring them up to date with the modern business environment, and companies that don’t have any should prioritize investing in a solution.
Competition and the fight for clients are an integral part of any business, and at different times, companies have used different methods to acquire and retain customers. As we live in the age of digital transformation, the main efforts are aimed at cyberspace, where specialized software — the Digital Experience Platform — is becoming the most powerful tool for doing business.
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